Reviews

For anybody reading these reviews and thinking about buying this or any product from this company think again. They just want your money and supply you with a faulty product that will fail you and when you contact them about said 2 year warranty on website you will be IGNORED. I have sent umpteen emails, first 5 r 6 written in a calm and professional tone but was completely IGNORED. So think again people and do not purchase from this company. A complete disappointment of a company with no morals of professionalism

So i purchased one of the 29er boost xc carbon frameset just over 14 months ago. I am a fully qualified bicycel mechanic who works in a bike shop in ireland. I built it up with carbon wheels and xtr groupset to sell. After a year of no buyer i decided to take it apart to build another bicycle from the shimano parts, as i proceeded to extract the non drive side bottom bracket cup the whole aluminum shell came away from the carbon and came out with it. So in lammens terms the frame was ruined. Not what you would expect when removing a well greased hollowtech bottom bracket. I have contacted the company numerous times since its under warranty and have not received a single response or acknowlegment of issue. So unprofessional. I remember when i was thinking about buying the frame and had some questions, they were so eager to answer my emails in order to facilitate a purchase. I hooe this review help other people to not make a wrong decision and purchase this frame if their looking for aftercare if its damaged. Poor customer service

Quanto impiega ad arrivare in Italia?

Have bought two of these. First one developed a crack right down the top tube after a year of my 90 pound daughter riding it. Contacted SPCycle for warranty-- they said they would replace under warranty, but that was the last I heard from them after numerous follow up attempts. Very disappointed.

1

1

can I ask you a question please?

can I ask you a question please?

1

555

555

555